Exchange & returns
Print a return form
Returning items.
You can return ordered items for a refund or replacement within 14 days of delivery.
The items have to be returned in an unused, resalable condition when you return them. Products which have been opened cannot be refunded or exchanged.
If you have received the incorrect item in your order or a damaged item, please contact us as soon as possible so that we can investigate the matter. You will need to return the item to us so we can issue a refund or a replacement.
Here’s how to proceed.